---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Software Asset Management Foundation plugin

# Software Asset Management Foundation plugin {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Software Asset Management Foundation plugin activates
the ITSM Software Asset Management feature
provided with the Asset Management
application.

For documentation on the full fledged Software Asset Management product (also known as Software Asset Management professional), see [Software Asset Management](https://www.servicenow.com/docs/access?context=c_SoftwareAssetMgmt&version=australia&pubname=australia-it-asset-management&ft:locale=en-US).  
Software Asset Management Foundation plugin systematically tracks, evaluates, and manages software licenses and compliance. Functionality consists of these main features.{#c_SoftwareAssetMgmtSAMF__table_fxn_2mt_1bb__entry__2}

| Feature area | Description |
|-|-|
| Dashboard | The Software Asset Management Foundation dashboard shows software installation results for your environment in the form of statistics and charts. |
| Licensing | Software models created for all installed software products are used to tie software installations (software being used) with entitlements (software owned). Entitlements define license details and are assigned to software models. |
| Discovery and normalization | A discovery process, such as ServiceNow Discovery or Microsoft SCCM, can be used to discover the software installed in your environment. An Out Of the Box (OOB) Normalization library contains publisher and product content. Custom products can be created if a software product does not exist in the Software Library. Discovered software can be manually normalized for reconciliation. |
| Reconciliation | The reconciliation process calculates the compliance status of software products with respect to discovery and entitlements. Remediation options are created to resolve compliance issues. |
[ ]

{#c_SoftwareAssetMgmtSAMF__table_fxn_2mt_1bb}
* **[Exploring Software Asset Management Foundation plugin](https://servicenow-prod.fluidtopics.net/RJKYwvzWEbx90uFH49Zbyg)**   
  The Software Asset Management Foundation plugin (com.snc.sams) supports tracking, evaluating, and managing software licenses and compliance. You can access this functionality through the Software Asset Workspace or the Software Asset Management Core UI.
* **[Setting up Software Asset Management Foundation plugin](https://servicenow-prod.fluidtopics.net/8Hic15BrDAt~lgfZ0JTJvg)**   
  Set up Software Asset Management Foundation plugin before configuration.
* **[Configuring Software Asset Management Foundation plugin workspace](https://servicenow-prod.fluidtopics.net/gLuw6GnkEzPuyiQkKw401g)**   
  Once you have finished setting up the Software Asset Management Foundation plugin and the Software Asset Workspace plugin applications, you need to configure the Software Asset Workspace.
* **[Configuring the classic Software Asset Management Foundation plugin](https://servicenow-prod.fluidtopics.net/swZOXVQO__YZGMoaA5xjYw)**   
  Configure Software Asset Management Foundation plugin if you prefer to continue using the classic version.
* **[Using Software Asset Management Foundation plugin workspace](https://servicenow-prod.fluidtopics.net/rkiYmIuz2v_734yyfGzuoQ)**   
  Use the Software Asset Workspace, the intuitive and streamlined user interface of the Software Asset Management Foundation plugin application.
* **[Using Software Asset Management Foundation plugin classic](https://servicenow-prod.fluidtopics.net/WDQt1VP_CmiMuEGXycGYPw)**   
  Using Software Asset Management Foundation plugin classic.
* **[Software Asset Management Foundation plugin Administration](https://servicenow-prod.fluidtopics.net/loMDQAShX7JWt2tWcM_9TQ)**   
  Software Asset Management Foundation plugin administration tasks include adding custom product records, creating custom license metrics, and setting properties. You can also refresh processor definitions, and migrate software installations.