---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Software Asset Management Foundation plugin software reconciliation for compliance

# Software Asset Management Foundation plugin software reconciliation for compliance {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Automated license reconciliation keeps license positions accurate and up to date without
manual calculations. Reconciliation runs weekly or on demand.

Reconciliation is a scheduled job that is run at a specified frequency (default is weekly). It can also be run on demand for specific or all publishers. For details on running software reconciliation in workspace, see [Run Software Asset Management Foundation plugin software reconciliation in workspace](https://servicenow-prod.fluidtopics.net/YMbcGRVWIIr264gCG8CJTA "Reconciliation is run as a scheduled job (default is weekly), but you can also run reconciliation manually to reconcile software products in the Software Asset Workspace environment on-demand."). For details on running software reconciliation in the classic Software Asset Management Foundation plugin framework, see [Run Software Asset Management Foundation plugin software reconciliation in classic](https://servicenow-prod.fluidtopics.net/Hq6wZ44oHNM9mNYBNOVIAA "Reconciliation is run as a scheduled job (default is weekly), but you can also run reconciliation manually to reconcile software products in your environment on demand.").

When reconciliation is run, a list of reconciliation results is created that shows the
compliance status of software products with respect to discovery and entitlements. Users with the
sam_user role can view reconciliation results.

Remediation options include rights not in use, rights not allocated, rights needed, reclaimable
rights, and unlicensed rights.