---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Software Asset Management Foundation plugin Administration

# Software Asset Management Foundation plugin
Administration {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Software Asset Management Foundation plugin
administration tasks include adding custom product records, creating custom license metrics, and
setting properties. You can also refresh processor definitions, and migrate software
installations.

The sam_admin role is required to configure administrative tasks. However, the sam_user role
can view and read configurations.
* **[Add a Software Asset Management Foundation plugin custom software product](https://servicenow-prod.fluidtopics.net/mUwtuzYTejgFoRHGGJJ3SQ)**   
  You can add a custom product if a software product does not exist in the Software Library. Custom products enable you to normalize and account for homegrown software, or software that is not yet part of the Software Library.
* **[Add a Software Asset Management Foundation plugin custom license metric](https://servicenow-prod.fluidtopics.net/5W7J80UV55vhCNDwxFdlYg)**   
  You can add a custom license metric to modify the default reconciliation process.
* **[Migrate Software Asset Management Foundation plugin software installations](https://servicenow-prod.fluidtopics.net/LORG_Qh9rBUe7TwNYXfyFg)**   
  If you are using Discovery, run this script after installing Software Asset Management Foundation plugin to copy previously discovered software installation records from the \[cmdb_software_instance\] table to the \[cmdb_sam_sw_install\] table, which is used by Software Asset Management Foundation plugin to store software installation records.
* **[Software Asset Management Foundation plugin properties](https://servicenow-prod.fluidtopics.net/rXkBZEaYLrEMqIVaeex_3g)**   
  You can set default reconciliation properties such as reconciliation run with custom license metrics, and reconciliation debugging settings.
* **[Software Asset Management Foundation plugin migration](https://servicenow-prod.fluidtopics.net/07GuVB3gOup~OC8c915BkA)**   
  Migrate from the Software Asset Management plugin to the Software Asset Management Foundation plugin to take advantage of more powerful features. Manual actions by the customer are required after plugin activation.