---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Installed with Service Portfolio Management

# Installed with Service Portfolio Management {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Service Portfolio Management Core is active by default for users with ITSM licenses. Service Portfolio Management Foundation is administrator activated and enables you to document portfolios, taxonomies, services, and service offerings using a standardized, structured format.
Note:  
The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see [Find components installed with an
application](https://www.servicenow.com/docs/access?context=find-components&version=australia&pubname=australia-platform-administration&ft:locale=en-US).

## Service Portfolio Management plugins {#r_InstalledWSPM2__section_jzc_nsp_cxb}

The following two plugins enable you to use the full functionality of Service Portfolio Management:

* Service Portfolio Management Core \[com.snc.service_portfolio_core\]
* Service Portfolio Management Foundation \[com.snc.service_portfolio\]

{#r_InstalledWSPM2__ul_xr5_nxg_s5b}The Service Portfolio Management Foundation plugin automatically activates the Service Portfolio Management Core plugin. Each plugin independently installs a set of roles and tables.

If you install Service Builder from the ServiceNow Store, its plugin \[com.snc.service_builder\] automatically installs. Service Builder uses the same role set as Service Portfolio Management. See [Service Builder](https://servicenow-prod.fluidtopics.net/qug~MeYO8P4ze3SZeDwSVQ "Create and edit services and service offerings using the ServiceNow Service Builder application. Service Builder is an interactive, guided experience as you create and edit services and service offering details. Even though Service Builder is a feature of Service Portfolio Management, its plugin is part of the Digital Portfolio Management list of products in the ServiceNow Store.") for more information.

## Service Portfolio Management Core roles and tables {#r_InstalledWSPM2__section_rvl_jgw_5hb}

{#r_InstalledWSPM2__table_vfq_lgw_5hb__entry__3}

| Role | Role actions | Contains roles |
|-|-|-|
| \[portfolio_admin\] | * Set up, create, edit, and delete services and service portfolios. * Manage portfolios including related commitments and availability. * Update taxonomy nodes, services, service offerings, and reparent services. {#r_InstalledWSPM2__ul_gnn_fyg_s5b} | * portfolio_editor * service_admin * sla_manager {#r_InstalledWSPM2__ul_wfq_lgw_5hb} |
| \[service_editor\] | Edit services and service offerings that they own or are a delegate of. | service_viewer |
| \[service_viewer\] | View all services and service offerings. | cmdb_read |
[Table 1. Roles installed with Service Portfolio Management Core]

{#r_InstalledWSPM2__table_vfq_lgw_5hb}  
{#r_InstalledWSPM2__table_rd3_4gw_5hb__entry__2}

| Table | Description |
|-|-|
| \[service_offering\] | Extends the \[cmdb_ci_service\] table. |
[Table 2. Table installed with Service Portfolio Management Core]

{#r_InstalledWSPM2__table_rd3_4gw_5hb}

## Service Portfolio Management Foundation roles and tables {#r_InstalledWSPM2__section_btp_nhw_5hb}

{#r_InstalledWSPM2__table_sfy_qhw_5hb__entry__3}

| Role | Role actions | Contains roles |
|-|-|-|
| \[portfolio_editor\] | * Edit and delete services and service portfolios. * Update portfolios, taxonomy nodes, services, service offerings, and reparent services. {#r_InstalledWSPM2__ul_j5r_mzg_s5b} | * service_editor * portfolio_viewer * sla_manager {#r_InstalledWSPM2__ul_ufy_qhw_5hb} |
| \[portfolio_viewer\] | View portfolios, taxonomy nodes, services, and service offerings. | service_viewer |
| \[service_admin\] | Set up, create, edit, and delete services and service offerings. | service_author |
| \[service_author\] | Create, edit, and delete services and service offerings of which they're an owner or have created. | service_editor |
[Table 3. Roles installed with Service Portfolio Management Foundation]

{#r_InstalledWSPM2__table_sfy_qhw_5hb}  
{#r_InstalledWSPM2__table_exd_shw_5hb__entry__2}

| Table | Description |
|-|-|
| \[spm_service_portfolio\] | Used to create or modify a service portfolio. |
| \[spm_taxonomy_layer_definition\] | Used to define the order of a taxonomy layer associated with a service portfolio. Note: Use this table with the legacy portfolio structure. The standard portfolio structure doesn't have taxonomy layers. For more information, see [Service Portfolio Management portfolios](https://servicenow-prod.fluidtopics.net/DvFiIVFnr_KbNwChaWbKOw "A service portfolio presents an overall top-level view of your currently available services, possible future services, and services that existed in the past. Evaluate the impact that services have on your business and manage them in a single portfolio or multiple portfolios with unique taxonomy structures, owners, and market scope."). |
| \[spm_taxonomy_node\] | Used to create or modify a taxonomy node associated with a service portfolio. |
| \[service_subscribe_company\] | Used to associate service offering subscriptions to a specific company. |
| \[service_scope\] | Used to store user-defined limits to the service levels of a service. |
| \[service_subscribe_department\] | Used to associate service offering subscriptions to a specific department. |
| \[service_availability\] | Used to store the calculated availability records of a service. |
| \[service_subscribe_sys_user\] | Used to create a module enabling you to categorize subscribers by individual users. |
| sc_cat_item_subscribe_mtom | Used to create a catalog item and make it available for subscription. |
| sc_cat_item_subscribe_no_mtom | Used to create an item while not making it available for subscription. |
| service_subscribe_location | Used to specify where a service offering is located, by actual physical address. |
| sc_cat_item_service | Used to enter an item in the Service Catalog. |
| service_offering_commitment | Used to create and configure service commitments by specifying orders and associating service offerings. |
| service_in_scope | Used to create and define services In Scope and specify the scope parameters. |
| service_subscribe_sys_user_grp | Used to create a module enabling you to categorize subscribers by group. |
| service_commitment | Used to store records from the Service Commitments related list in the Service Offerings form. |
| service_out_scope | Used to create and define services Out of Scope and specify the scope parameters. |
[Table 4. Tables installed with Service Portfolio Management Foundation]

{#r_InstalledWSPM2__table_exd_shw_5hb}