---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Redirect non-admin users to Service Operations Workspace

# Redirect non-admin users to Service Operations Workspace {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Enable a non-admin user to start prioritizing tasks quickly by redirecting to Service Operations Workspace after logging in to the ServiceNow instance.

## Before you begin

Role required: admin

Ensure that Next Experience is enabled on your instance. For information about
its activation, see [Considerations for
activating Next Experience](https://www.servicenow.com/docs/access?context=next-experience-adoption-paths&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US).

## Procedure

1. Navigate to AllService Operations Workspace Admin CenterOverview.
2. On the Overview tab, from the Initial Setup section, select the Configure the landing page option.
3. Select Initial setupLanding page redirection.
4. Configure the SOW redirection property.
   1. From the Homepage Destination Rule section, select Configure for SOW Landing Page.
   2. Select the Active check box.
   3. Select Update.
   {#redirect-sow-landing-page__substeps_ykr_g5m_2cc}
5. If required, configure the other SOW landing page redirection properties.
   1. From the System Properties section, select Configure for the required property.  
      * glide.login.home: If set to true, the default homepage is displayed upon login. If left blank, the last page visited is used. This property is overwritten by the Homepage Destination Rule for the SOW landing page.
      * glide.next_experience.user_selected_landing_page_enabled: Sets the user selected landing page preference to true.
      * glide.ux.user_criteria_enabled: Enables use of user criteria records instead of Roles fields for UX Framework variants.
      {#redirect-sow-landing-page__ul_cdh_m5m_2cc}
   2. Modify the property and select Update.
   {#redirect-sow-landing-page__substeps_dvh_j5m_2cc}

*[\>]: and then