---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Recommended Actions for ITSM reference

# Recommended Actions for ITSM reference {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Reference topics provide additional information about various form fields and components installed with Recommended Actions for ITSM.
* **[Contexts in Recommended Actions for ITSM](https://servicenow-prod.fluidtopics.net/K4HXFwKrrKSxlQ7SIZBrLQ)**   
  The ITSM base system includes the following context.
* **[Rules in Recommended Actions for ITSM](https://servicenow-prod.fluidtopics.net/XFWIcjFbYPiPBRYD8HTe2Q)**   
  ITSM base system includes the following rules.
* **[Guidance based recommendations in Recommended Actions for ITSM](https://servicenow-prod.fluidtopics.net/M5zCdrioBBElwOfmHKICgw)**   
  ITSM base system includes the following guidance based recommendations.
* **[Field level recommendations in Recommended Actions for ITSM](https://servicenow-prod.fluidtopics.net/hTBj2ufWNwnHY9jnqVvVrQ)**   
  ITSM base system includes the following field level recommendations for incidents.
* **[Guidances in Recommended Actions for ITSM](https://servicenow-prod.fluidtopics.net/fpQb8_959pDXhECw7gT1Rw)**   
  ITSM base system includes the following guidances.
* **[Resource generators in Recommended Actions for ITSM](https://servicenow-prod.fluidtopics.net/BQfuHUlPk_4_Xz43F3qiLg)**   
  ITSM base system includes the following resource generators.