---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Landing page configurations in Service Operations Workspace for ITSM

# Landing page configurations in Service Operations Workspace for ITSM {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You can configure the data on the landing page from Admin Center in Service Operations Workspace for ITSM.
* **[Configure record creation from the new tab menu in Service Operations Workspace](https://servicenow-prod.fluidtopics.net/Yqwm0efN8fOPHRLBZ3kYyg)**   
  Customize the records that can be created from the new tab menu in all pages of Service Operations Workspace.
* **[Restore the greeting banner on the landing page](https://servicenow-prod.fluidtopics.net/Weh8umAsOQBKe~GC4niLUA)**   
  If the greeting banner is closed, restore it to view the agent's shift information.
* **[Configure the header message on the landing page](https://servicenow-prod.fluidtopics.net/M1qxnSE5ryqyYbx2rKzgAw)**   
  Configure the header message that is part of the greeting text on the landing page. For example, You are on-call until Monday, Mar 21.
* **[Configure the space man on the landing page](https://servicenow-prod.fluidtopics.net/2oUnYrTDOt0weS1a4IXdTg)**   
  Change the image of the space man to an image your choice.
* **[Configure the donut color in the Overview section](https://servicenow-prod.fluidtopics.net/CvyqqwU1WJPkgdBE5XQ6Kw)**   
  Create a visual experience that works the best for donuts in the Overview section.
* **[Configure tier 1 landing page metric cards](https://servicenow-prod.fluidtopics.net/NTrcfURi9GBZM6nROBawWQ)**   
  Configure the data displayed in donuts in the Overview section of the tier 1 landing page.
* **[Configure the donuts in the tier 2 landing page](https://servicenow-prod.fluidtopics.net/50juuRf292k0vdXy6PwwAg)**   
  Configure the data displayed in donuts in the Overview section of the tier 2 landing page.
* **[Configure the visibility of landing page sections](https://servicenow-prod.fluidtopics.net/ASWZqKUTLBzAprhLnywS7g)**   
  Configure if few sections of the landing page should be visible or hidden. For example, Quick links and Upcoming sections.
* **[Configure the Announcements section on the landing page](https://servicenow-prod.fluidtopics.net/dgqOrZLY1NYQ~hqWp8R42Q)**   
  Customize an existing announcement or add an announcement for additional tables.
* **[Configure the Upcoming section on the landing page](https://servicenow-prod.fluidtopics.net/iq5U8rDX1qWNgGuJzTBBhQ)**   
  Configure the data displayed in the Upcoming section.