---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Extend hardware inventory

# Extend hardware inventory {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Extend the hardware inventory to add the CMPivot entity on the CMPivot entity list in
the Microsoft Endpoint Configuration Manager.

## Before you begin

The Microsoft Endpoint Configuration Manager server must be logged in using the
Microsoft Remote Desktop.

Role required: admin

## Procedure

1. Open the Microsoft Endpoint Configuration Manager.
2. On the Microsoft Endpoint Configuration Manager, select Administration.
3. On the Administration section, click Client Settings.
4. Double-click the Default Client Settings that is displayed on the right pane of the window.  
   The Default Settings pop-up window is displayed.
5. On the Default Settings window, select Hardware Inventory.
6. Click Set Classes.  
   A Hardware Inventory Classes pop-up window containing the list of Hardware Inventory Classes is displayed.
7. On the Hardware Inventory Classes window, select the entity and required attributes from the list.  
8. Click OK.

## Result

The added hardware inventory is displayed in the CMPivot entity list to verify the
required attributes. For more information on verifying the CMPivot entity and the
required attributes, see [Verify a CMPivot entity](https://servicenow-prod.fluidtopics.net/a_uWblxUe9WKpncULinfjA "Verify a CMPivot entity and its attributes to configure the display of the CI metrics information on the Investigation tab of the Incident record.").