---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

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    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

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---

# Learning path and course item discovery in Service Operations Workspace

# Learning path and course item discovery in Service Operations Workspace {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Browse courses or learning paths and take the ones that are of interest to you. You can
also discover them using Predictive Intelligence that provides recommendations based on
past activities.

Service Operations Workspace uses Predictive Intelligence to discover
and suggest all courses and learning paths that you might want to take based on the learning
activities of the teams you belong to and your previous learning activities.
* **[Enroll in Learning to take a learning course or complete a learning path](https://servicenow-prod.fluidtopics.net/0sJjEiB0~rl85~yTcdUuuw)**   
  When you enroll in a learning course or learning path, the application creates a learning task. You can track the progress of the course or path using the learning task.
* **[Complete learning tasks using the Service Operations Workspace](https://servicenow-prod.fluidtopics.net/yHtCky1X~6AV2Zd~r_ICCA)**   
  Enhance your skills set by completing learning tasks from internal or external learning content.