---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Create new form

# Create new form {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the Create new form to create an on-call shift in Service Operations Workspace. If you select the Create new option on the Schedules page, provide the following field details.
{#create-shift-form__table_d1x_z3z_21c__entry__2}

| Field | Description |
|-|-|
| Shift name | Name for the shift. |
| All day shift | Toggle for all-day commitment. |
| Shift starts | Date and time the shift begins. |
| Shift ends | Date and time the shift ends. |
| Repeats | Shift repetition. Available options: * Never * Daily * Weekly {#create-shift-form__ul_zcy_qxw_qzb} |
| Every | Repetition of the shift. The display depends on the time frame selected in the Repeats field. |
| More options ||
| Timezone | User timezone. |
| Holiday schedule | Schedule to use for the holiday. |
| Repeats until | Date and time to end repetition. |
[Table 1. Create new form]

{#create-shift-form__table_d1x_z3z_21c}