---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Configuring Notify in Service Operations Workspace

# Configuring Notify in Service Operations Workspace {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure the Notify properties and Microsoft Teams guided setup for initiating a conference call in Service Operations Workspace.
* **[Configure a provider for Notify in Service Operations Workspace](https://servicenow-prod.fluidtopics.net/esaMWhb4fMZqC2aGd06Vww)**   
  Configure a conference provider to be used as a choice for initiating a conference call.
* **[Configure Notify properties for SOW](https://servicenow-prod.fluidtopics.net/Ku33c4u0qbKphmqC08Z0MQ)**   
  Manage the Notify application properties to configure the meeting capabilities in SOW.
* **[Configure Notify connector for Microsoft Teams from Service Operations Workspace](https://servicenow-prod.fluidtopics.net/jYBbaDcp80avE5qWwm6kTA)**   
  Configure your ServiceNow instance with Notify connector for Microsoft Teams application from Service Operations Workspace using the guided setup to enable making calls using Microsoft Teams.