---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Components installed

# Components installed with Agent Client Collector for Investigation {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Several types of components are installed with activation of the Agent Client Collector
for Investigation (sn_acc_adapter) application, including user roles and ServiceNow Store applications.
Note:  
The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see [Find components installed with an
application](https://www.servicenow.com/docs/access?context=find-components&version=australia&pubname=australia-platform-administration&ft:locale=en-US).

Demo data is available for this feature.

## Roles installed {#components-installed-investigate__section_wly_yyh_wdb}

{#components-installed-investigate__table_u1t_gb1_wdb__entry__3}

| Role title \[name\] | Description | Contains roles |
|-|-|-|
| Metrics user \[sn_cimaf.sn_cimaf_read\] | Enables users to access and perform basic operations in the Metrics Collector Framework such as view metric definition. | None |
| Metrics admin \[sn_cimaf.sn_cimaf_admin\] | Enables users to install the application, add, configure the tables, and also view the metric definition. | \[sn_cimaf.sn_cimaf_read\] |
| Investigate Framework Admin \[sn_invest_fwk.sn_investigate_admin\] | Enables users to install the Investigation Framework application and manage the Investigate Framework modules. | \[sn_cimaf.sn_cimaf_admin\] |
[ ]

{#components-installed-investigate__table_u1t_gb1_wdb}

## Tables installed {#components-installed-investigate__section_nkq_21g_bfc}

{#components-installed-investigate__table_jcb_wxf_bfc__entry__2}

| Table | Description |
|-|-|
| Adapter Configuration \[sn_acc_adapter_config\] | List of configurations for the ACC adapter. |
| Action Configuration \[sn_acc_action_config\] | List of action configurations applicable to CI. |
[ ]

{#components-installed-investigate__table_jcb_wxf_bfc}  
Note:  
Deny unless ACLs are added to all the tables. The Deny unless ACLs restrict access for a non-authenticated user, such as a public role user. Without access, the user can't perform any actions on the tables related to the mentioned applications, such as reading, writing, deleting, creating, or accessing the report view. For more information on Deny-Unless ACLs and enhanced security model adoption features, see [Deny-Unless ACL](https://www.servicenow.com/docs/access?context=acl-denial-behavior&version=australia&pubname=australia-platform-security&ft:locale=en-US) and [Features of enhanced security model adoption for incident tables](https://servicenow-prod.fluidtopics.net/CconLApP7NUcWzVlEIbz5Q "Help prevent unauthorized access to incident-related tables using Deny-Unless ACLs. A Deny-Unless authentication ACL restricts access for a non-authenticated user.").

## Store applications installed {#components-installed-investigate__section_s1x_dzh_wdb}

{#components-installed-investigate__table_fbz_45z_vdb__entry__2}

| Store application | Description |
|-|-|
| Metrics and CI Actions Framework \[sn_cimaf\] | Core framework capabilities and configurations for Agent Client Collector for Investigation application, including API data and CI actions framework. For more information on the roles and tables installed, see [Components installed with Metrics and CI Actions Framework](https://servicenow-prod.fluidtopics.net/Ja2nCkAfEbMvx1gjlV~AsA "Several types of components are installed with activation of the Metrics and CI Actions Framework (sn_cimaf) application, including user roles and ServiceNow Store applications.") |
| Investigation Framework \[sn_invest_fwk\] | Framework to analyze the affected CIs using the metrics information. |
| Remedial Actions Framework \[com.snc.sn_reacf\] | Framework to remediate or resolve the CI related issues. For more information on the roles and tables installed, see [Components installed with Remedial Actions Framework](https://servicenow-prod.fluidtopics.net/om8uhXcDBGgeztk52OdSKg "Several types of components are installed with activation of the Remedial Actions Framework (com.snc.sn_reacf) application, including user roles and tables."). |
[ ]

{#components-installed-investigate__table_fbz_45z_vdb}