---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Use SLA Timeline to validate a new SLA definition

# Use SLA Timeline to validate a new SLA definition {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
When a new SLA Definition is created the SLA Timeline can be used to see how the SLA
will behave against existing task records.

From the SLA Definition form, open the SLA Timeline by clicking the Validate SLA Definition
related link. Select a task by using the task picker in the upper left. The SLA Definition
automatically populates for you. When a task is selected that matches your SLA Definition, the
SLA Timeline allows you to inspect the different elements of the SLA.