---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# SLAConditionSimple script

# SLAConditionSimple script {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The SLAConditionSimple script include provides an example
modification of default SLA condition processing.
The SLAConditionSimple script include is one of the default supplied SLA
condition rules. This shows an example of how you can modify and extend condition
processing, by overriding the SLAConditionBase methods, with a 'simple' variation that
interprets each condition to match a particular transition. For example, for an SLA to
attach only the start condition is checked. This affects attach, reattach, and cancel.

To edit this script, navigate to Service Level ManagementAdministrationSLA Condition Rules, then click on the SLAConditionSimple entry to view or
modify details. Click Class name field to open the script include
that defines the condition processing.

The following diagram shows how the transitions work:  
Figure 1. SLAConditionSimple

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