---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Quick start tests for Service Level Management

# Quick start tests for Service Level Management {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Validate that Service Level Management still works after you
make any configuration change such as apply an upgrade or develop an application. Copy and
customize these quick start tests to pass when using your instance-specific data.
Service Level Management quick start tests require
activating the Service Level Management - ATF Tests plugin
(com.snc.service_level_management.atf).  
{#quick-start-tests-sla__table_lzp_s1d_r3b__entry__3}

| Test | Description | Release version |
|-|-|-|
| SLM: Service Level Management Task SLA completed workflow | Tests that a user can create a task SLA and complete the workflow. | Orlando |
| SLM: Service Level Management Task SLA cancelled workflow | Tests that a user can create a task SLA and cancel the workflow. | Orlando |
| SLM: Service Level Management Task SLA timer REST API | Tests that the SLA Timer API response matches data expected by SLA Timer Seismic component. | Paris |
[Table 1. Service Level Management quick start tests]

{#quick-start-tests-sla__table_lzp_s1d_r3b}
**Related topics**   

* [Quick start tests](https://www.servicenow.com/docs/access?context=quick-start-tests&version=australia&pubname=australia-application-development&ft:locale=en-US)