---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Installed with Service Level Management - SLA Timer Config API

# Installed with Service Level Management - SLA Timer Config API {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Service Level Management - SLA Timer Config API (com.sn_slm_timer) plugin
installs the admin role.

## Roles installed {#installed-with-sla-timer-config__section_x2s_ys4_blb}

{#installed-with-sla-timer-config__table_ywf_1t4_blb__entry__3}

| Role title | Description | Contains roles |
|-|-|-|
| sn_slm_timer.sla_timer_admin | Users with this role has full administrative rights to the Service Level Management timer configuration. | sn_sla_definition_read |
[ ]

{#installed-with-sla-timer-config__table_ywf_1t4_blb}