---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Scheduled jobs for SLA

# Scheduled jobs for SLA {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
SLA has default scheduled jobs to regularly refresh the time calculations on each active
task SLA.

* SLA update (breach after 30 days): repeats every 5 days
* SLA update (breach within 1 day): repeats every hour
* SLA update (breach within 1 hour): repeats every 10 minutes
* SLA update (breach within 10 min): repeats every 1 minute
* SLA update (breach within 30 days): repeats every day
* SLA update (already breached): repeats every day  
  Note:  
  By default, the SLA update (already breached) scheduled job will calculate either for up to one year after it was breached or if 1000% of its allocated time is breached. You can set this maximum actual elapsed percentage value property in the SLA Engine properties.

{#c_ScheduledJobsForSLA__ul_ypr_yww_gt}

Scheduled job runs more frequently when the task SLA is closer to being breached.
**Related reference**   

* [SLA engine properties](https://servicenow-prod.fluidtopics.net/WpiXe7LbGyuq936ucHgWEA#r_SLAEngineProperties "Administrators can manage the SLA engine using SLA engine properties.")  
**Related topics**   

* [Event scheduling](https://www.servicenow.com/docs/access?context=c_ScheduleEvents&version=australia&pubname=australia-platform-administration&ft:locale=en-US)
* [Create a scheduled job](https://www.servicenow.com/docs/access?context=t_CreateAScheduledJob&version=australia&pubname=australia-platform-administration&ft:locale=en-US)