---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Release Management

# Release Management {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The ServiceNow®
Release Management v2 application encompasses the planning, design, build, configuration,
and testing of hardware and software releases to create a defined set of release
components.

The Release Management v2 application handles releases using the task record system.
Each planned feature is generated through various means as a task record, populated with the
pertinent information in individual fields. These tasks can be assigned to appropriate release
management team members, who deal with the tasks as appropriate until the release has been
properly deployed.

Release Management can be effectively used to coordinate releases as a vehicle for
planning releases, composed of individual work items such as, projects, epics, stories, and
problems. After the release scope (projects, stories, and so on) is finalized, you can generate
Change Items and associate them to the release, allowing the implementation and deployment of a
release to be handled within the change management process.
* **[Activate Release Management](https://servicenow-prod.fluidtopics.net/Vp3r3OXhD2SXW61L_8KE2Q)**   
  Activate the Release Management plugin (com.snc.release_management_v2) with the admin role.
* **[Business stakeholder role for Release Management](https://servicenow-prod.fluidtopics.net/OtOf0~Pa13bPdDQBjFi~yA)**   
  Use the business stakeholder role to read and retrieve data from any table of the Release Management application to generate reports.
* **[Domain separation in Release Management](https://servicenow-prod.fluidtopics.net/lzatxL6~1RZEK9juetY0Zw)**   
  This is an overview of domain separation and Release Management. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.
* **[Release Management concepts](https://servicenow-prod.fluidtopics.net/meKshjZPBnA7RlFoP3UDkQ)**   
  The Release Management application encompasses the planning, design, build, configuration, and testing of hardware and software releases to create a defined set of release components.
* **[Using Release Management v2](https://servicenow-prod.fluidtopics.net/W8i6SDK02X~nJtdqAvP3uQ)**   
  The Release Management v2 plugin (com.snc.release_management_v2) provides release tables which store information about the planned release and tasks that are required to execute the release.
* **[Software control distribution](https://servicenow-prod.fluidtopics.net/YCqPlzzWv9ydTgnyKciGnw)**   
  The application enables the Release Management team to control the distribution of software by creating a Definitive Media Library (DML) stored in the CMDB.