---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Modifications

# Modifications {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
A modification is any alteration such as addition, deletion, or update that you carry
out on Problem Management. If you have made significant modifications, you will need to
review and resolve some possible blocking modifications.  
For more information on modifications, see the following KB articles:

* For more information about modifications that block the problem state model plugin from being activated, see the [KB0819060](https://support.servicenow.com/kb_view.do?sysparm_article=KB0819060) article in the HI Knowledge Base.
* For more information about other types of modification and how to resolve them, see the [Problem Management Migration Utility - How to resolve
  detected modifications \[KB0819196\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0819196) article in the HI Knowledge Base.
{#migration-utility-modification__ul_rs5_v5c_klb}