---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Add a field in the assess mandatory field dialog

# Add a field in the assess mandatory field dialog {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Add the mandatory fields necessary to move a problem or a problem task record from
the New state to the Assess state in the
assess dialog form. If you miss filling any of the fields, you can always fill those in the
assess dialog form.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllSystem UIForm Sections.
2. Search and open Assess Dialog Form View or PTASK Assess Dialog View for problem record or problem task record respectively.
3. Click the Form Sections tab.
4. Click problem or problem_task from the list for problem record or problem task record respectively.
5. Click the Section Elements tab.
6. Click New.
7. On the form, fill in the fields.  
   {#add-field-in-assess-dialog-form__table_wnb_jft_kmb__entry__2}

   | Field | Description |
   |-|-|
   | Element | Name of the field that you want in the assess dialog form. |
   | Position | Position of the field in the assess dialog form. |
   | Type | Type of the element that you want to enter in the form such as an element or a split. |
   | Sys UI section | Name of the UI section under which the element appears. |
   | Sys UI formatter | Name of the formatter that is used to display information. Note: The formatter information is not the value of any field. |
   [Table 1. Section Element form]

   {#add-field-in-assess-dialog-form__table_wnb_jft_kmb}
8. Click Submit.

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