---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# View my On-Call calendar on my calendar app

# View my On-Call calendar on my calendar app {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You can subscribe to your On-Call calendar using your personal calendar
client.

## Before you begin

1. Ensure that your calendar client uses and supports the iCalendar format.
2. Ensure that your calendar client can subscribe to an external calendar.
3. If calendar client meets the requirements, ask your shift manager to send your On-Call calendar subscription URL by email notification.

{#view-my-schedule-on-my-app-oncall__ol_o5x_3hm_llb}  
Important:  
You must provide your instance credentials to authenticate yourself to use the subscription URL to view On-Call events. Currently, only the Calendar application on Mac OS X 8.0 and newer and the Outlook application on Windows 2013 and newer support authenticated calendar subscriptions.

Role required: rota_admin, itil, rota_manager, or admin

## Procedure

1. On your calendar client, add a new external calendar subscription.
2. Enter the On-Call calendar subscription URL that you received.
3. Click Subscribe.
4. Enter your login details for your instance.
5. Specify additional details such as how frequently to update the calendar.
**Related concepts**   

* [Assigning On-Call Scheduling roles](https://servicenow-prod.fluidtopics.net/AVnTW4so0FG2XEg4M85UgA "Admins can assign On-Call Scheduling roles to user groups and to individual users based on user activities and responsibilities.")