---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Modify the order of a member in a roster

# Modify the order of a member in a roster {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You can modify the order number for a member without affecting the past shift
schedule.

## Before you begin

Role required: rota_admin, rota_manager, or admin

## Procedure

1. Navigate to AllOn-Call SchedulingMy Group Schedules.
2. Open the required shift form.
3. In the Rosters related list, click the information icon ( ![Information icon.]() ) for the roster in which you want to modify the order of a member.
4. Click Open Record.
5. On the Roster form, click Move in the Members related list.
6. On the form, fill in the fields.  
   {#set-member-rotation-order-oncall__table_pv1_k3l_xv__entry__2}

   | Field | Description |
   |-|-|
   | From date | Date from when the order change applies to the member. Note: The member's order will be active on the roster in the next rotation. |
   | Member | Name of the member to update the order. |
   | Current roster | Roster from which you navigated to the form. |
   | Shift | Name of the shift. |
   | Move type | Type of move. * Move after: Moves the order of the member after the target member. * Swap: Swaps the order of the member with the target member. {#set-member-rotation-order-oncall__ul_mtt_1nb_npb} |
   | Target member | Name of the member with whom the order is swapped or after whom the member will be in the execution order. |
   | Rosters | Rosters affected after modifying the order of a member. This field is auto-populated by comparing the members in the rosters. If a member exists in more than one roster, both the rosters are auto-populated to avoid conflicts in schedule. |
   [Table 1. On-Call Move Member form]

   {#set-member-rotation-order-oncall__table_pv1_k3l_xv}
7. Click Submit.  
   The member appears in the new order. The original record has a To date for the end of validity and the new record has the current date as the From date for the start of validity.

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