---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Request time off and suggest who can cover

# Request time off and suggest who can cover {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You can schedule your own time off and suggest a suitable cover from among fellow
roster members.

## Before you begin

To use this feature, the system administrator must enable the
Configuration to determine if PTO requests need approval system property
(com.snc.on_call_rotation.pto.approval.required).

Role required: itil

## Procedure

1. Navigate to On-call SchedulingOn-call Calendar.
2. Select the shift entry for the time off.
3. Click Schedule Time Off and fill in the form.  
   {#schedule-time-off-and-cover-oncall__table_ddq_lxc_3x__entry__2}

   | Field | Description |
   |-|-|
   | Member | The member getting time off (typically, yourself). |
   | Starts and Ends | Start and end dates for the time off. |
   | Propose cover | Name of a roster member who can provide cover in the absence. |
   | All day event | Option to specify that the time-off period involves full workdays. |
   | Notes | Optional. Comments to help the shift manager understand the request. |
   [Table 1. Schedule time off form]

   {#schedule-time-off-and-cover-oncall__table_ddq_lxc_3x}
4. Click Schedule.  
   The time off is tentatively scheduled in your On-Call calendar.

*[\>]: and then