---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Remove a member from a roster

# Remove a member from a roster {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You might remove a member from a roster, for example, if they are no longer a
member of the organization or of the group.

## Before you begin

Role required: rota_manager, rota_admin, or admin

## Procedure

1. Navigate to AllOn-Call SchedulingMy Group Schedules.
2. Open the required shift form.
3. In the Rosters related list, click the information icon ( ![Information icon.]() ) for the roster from which you want to remove a member.
4. Click Open Record.
5. On the Roster form, click Remove in the Members related list.
6. On the form, fill in the fields.  
   {#remove-member-from-roster-oncall__table_ihs_xj1_npb__entry__2}

   | Field | Description |
   |-|-|
   | From date | Date from when the member is removed. |
   | Rosters | Rosters affected after modifying the order of a member. This field is auto-populated by comparing the members in the rosters. If a member exists in more than one roster, both the rosters are auto-populated to avoid conflicts in schedule. |
   | Delete member | Option to delete the member record. Warning: When you enable this option to delete the member record, the deleted member rotation history is removed, and the rotation history of other members is affected. |
   | Member | Name of the member to remove from the roster. |
   | Current roster | Roster from which you navigated to the form. |
   | Shift | Name of the shift. |
   [Table 1. On-Call Remove Member form]

   {#remove-member-from-roster-oncall__table_ihs_xj1_npb}
7. Click Submit.
{#remove-member-from-roster-oncall__steps_c2x_1ws_xv}
**Related concepts**   

* [Assigning On-Call Scheduling roles](https://servicenow-prod.fluidtopics.net/AVnTW4so0FG2XEg4M85UgA "Admins can assign On-Call Scheduling roles to user groups and to individual users based on user activities and responsibilities.")

*[\>]: and then