---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Reference for on-call scheduling

# Reference for on-call scheduling {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Reference section provides additional information about components installed with On-Call Scheduling
* **[Definitions of On-Call Scheduling terms](https://servicenow-prod.fluidtopics.net/gAOHK8~6JWoPHEpzdi0kSw)**   
  Some terms have specific meaning in the On-Call Scheduling application.
* **[Components installed with On-call scheduling](https://servicenow-prod.fluidtopics.net/ytKlpLdMAbqXUHM0nqtgpQ)**   
  Several types of components are installed with activation of On-call scheduling, including tables and user roles.
* **[Quick start tests for On-Call Scheduling](https://servicenow-prod.fluidtopics.net/ToxCCvfv6~Gvfp4mOvV3Ug)**   
  Validate that On-Call Scheduling still works after you make any configuration change such as apply an upgrade or develop an application. Copy and customize these quick start tests to pass when using your instance-specific data.
* **[System properties for On-Call Scheduling](https://servicenow-prod.fluidtopics.net/LnPeuCxU~5Qu4txwXNJQng)**   
  The property settings configure On-Call Scheduling operations.
* **[On-Call Scheduling subflows](https://servicenow-prod.fluidtopics.net/fc3XNNbRYD9T0xMDhIrXVA)**   
  Subflows in On-Call Scheduling enable you to build and configure on-call escalation notification flows.
* **[On-Call Scheduling workflows](https://servicenow-prod.fluidtopics.net/jAt7TpuRdSTkVzB5QelNlA)**   
  Workflows perform On-Call Scheduling operations.
* **[Domain separation and On-Call Scheduling](https://servicenow-prod.fluidtopics.net/VWSCjqGPYTPqY2aFcPhj7g)**   
  Domain separation is supported in On-Call Scheduling. The On-Call Scheduling application helps you to ensure that dedicated support team members are available to resolve issues as they arise. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.