---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Delegate the shift manager \[rota_admin\] role

# Delegate the shift manager \[rota_admin\] role {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
As a shift manager, you can delegate your role to a member of shift.

## Before you begin

Role required: rota_manager or admin

## Procedure

1. Navigate to AllUser AdministrationDelegate Roles in Group.
2. Follow the instructions to [Delegating roles](https://www.servicenow.com/docs/access?context=c_DelegateRoles&version=australia&pubname=australia-platform-administration&ft:locale=en-US) the shift manager role to a member of your shift.  
   Note:  
   Ensure that you select the shift group where you want to delegate the shift manager role.
3. Submit the role delegation request.
**Related concepts**   

* [Assigning On-Call Scheduling roles](https://servicenow-prod.fluidtopics.net/AVnTW4so0FG2XEg4M85UgA "Admins can assign On-Call Scheduling roles to user groups and to individual users based on user activities and responsibilities.")

*[\>]: and then