---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Create a group template to simplify configuring schedules

# Create a group template to simplify configuring schedules {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create templates to help your group create on-call schedules. For example, use
the 24/7 template, which is available in the on-call demo data, to create on-call
schedules for continuous service.

## Before you begin

Role required: rota_admin

## Procedure

1. Navigate to AllOn-Call SchedulingAdministrationGroup Templates.
2. Click New.
3. On the form, fill in the fields.  
   {#create-group-template__table_ux1_zrx_whb__entry__2}

   | Field | Description |
   |-|-|
   | Name | A name for the new template. For example, 8-5. |
   | Description | A short description of the template. |
   [ ]

   {#create-group-template__table_ux1_zrx_whb}
4. Click Submit.

*[\>]: and then