---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Actionable notifications for virtual machines in ITSM Virtual Agent

# Actionable notifications for virtual machines in ITSM Virtual Agent {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Notify users when a change is made to a virtual machine (VM) instance.
You must activate notifications in Workflow Studio in order to use them. For
details, see [Set up actionable notifications for ITSM Virtual Agent](https://servicenow-prod.fluidtopics.net/w0ZxOE328f_vp1NGZ2c0hA "Administrators and users with the virtual_agent_admin role can enable system notifications, trigger Workflow Studio flows for actionable notifications topics, and activate notifications in Virtual Agent.").

## Start VM failure {#itsm-va-notifications-virtual-machine__section_jkk_srf_xvb}

End users are notified when a change made to a virtual machine instance has failed. For
example, the virtual machine failed to start or stop. For information about pre-built topics
for virtual machines, see [Virtual machine pre-built topics for ITSM Virtual Agent](https://servicenow-prod.fluidtopics.net/bPgq5DLSQlLhGnsO1eT3ew "ITSM Virtual Agent helps you manage a virtual machine (VM) using conversation flows. With this conversation flow, you can start, stop, terminate, describe, and provision a virtual machine.").

## Start VM Success {#itsm-va-notifications-virtual-machine__section_ot2_xrf_xvb}

End users are notified when a change made to a virtual machine instance has been
successful. For example, the virtual machine successfully started or stopped. For
information about pre-built topics for virtual machines, see [Virtual machine pre-built topics for ITSM Virtual Agent](https://servicenow-prod.fluidtopics.net/bPgq5DLSQlLhGnsO1eT3ew "ITSM Virtual Agent helps you manage a virtual machine (VM) using conversation flows. With this conversation flow, you can start, stop, terminate, describe, and provision a virtual machine.").