---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# View metrics for selected period in ITSM Success Dashboard indicators

# View metrics for selected period in ITSM Success Dashboard indicators {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
View the Key Performance Indicators (KPIs) metrics on the ITSM Success Dashboard for a selected period to analyze the performance.

## Before you begin

Role required: user

## Procedure

1. Navigate to AllSuccess DashboardSuccess Dashboard.
2. Select Performance Overview tab.
3. Select Show calendar.  
4. Select the year, and the month.
5. Select OK.  
   Note:  
   The values of all the KPIs including the contributing KPIs for the selected criteria is displayed on the dashboard. The data is refreshed for each selected criteria.

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