---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Reference

# ITSM Success Dashboard indicators reference {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Reference topics provide additional information about components installed with ServiceNow
ITSM Success Dashboard indicators.
* **[Success Dashboard indicators user roles and responsibilities](https://servicenow-prod.fluidtopics.net/1J0~6I_Ke8PU177Z4OwHVw)**   
  Leaders and process owners of both ITSM and HR can configure and use the Success Dashboard indicators to measure the success of the implementation.