---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# ITSM Software Asset Management

# ITSM Software Asset Management {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The software asset management features of the ITSM suite can be activated using one of
the plugins in the feature table.  
Note:  
These features support IT service management processes related to software assets.  
For the Software Asset Management product (requires a separate subscription), see [Software Asset Management](https://www.servicenow.com/docs/access?context=c_SAMOverview&version=australia&pubname=australia-it-asset-management&ft:locale=en-US).  
Note:  
The Software Asset Management product is a standalone application supporting advanced use cases for software asset management.  
{#itsm-sam__table_e3g_pgj_nbb__entry__3}

| Release | Plugin | Description |
|-|-|-|
| * Activation: Kingston * Introduced: Kingston {#itsm-sam__ul_utr_pqm_pbb} | [Software Asset Management Foundation plugin](https://servicenow-prod.fluidtopics.net/pQ_xxlW5PHaAbvorwZOiMg "The Software Asset Management Foundation plugin activates the ITSM Software Asset Management feature provided with the Asset Management application.") | Manage your software assets using manual normalization and reconciliation to determine software compliance. |
| * Activation: Jakarta and earlier * Introduced: Berlin {#itsm-sam__ul_oqx_vqm_pbb} Note: Customers who have the Software Asset Management plugin enabled on a release prior to Kingston can continue to use the Software Asset Management plugin. | [Legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/PaC_enuTfdUMNO9ny3m2WA "The legacy Software Asset Management (com.snc.software_asset_management) plugin activates the legacy ITSM Software Asset Management feature that is provided with the Asset Management application.") | Manage your software licenses. |
[Table 1. ITSM Software Asset Management feature plugins]

{#itsm-sam__table_e3g_pgj_nbb}
* **[Legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/PaC_enuTfdUMNO9ny3m2WA)**   
  The legacy Software Asset Management (com.snc.software_asset_management) plugin activates the legacy ITSM Software Asset Management feature that is provided with the Asset Management application.
* **[Software Asset Management Foundation plugin](https://servicenow-prod.fluidtopics.net/pQ_xxlW5PHaAbvorwZOiMg)**   
  The Software Asset Management Foundation plugin activates the ITSM Software Asset Management feature provided with the Asset Management application.