---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Configuring ITSM Mobile Agent

# Configuring ITSM Mobile Agent {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Plan and configure ITSM Mobile Agent.

## Configuration overview {#configuring-itsm-mobile-agent__section_rjz_ycn_fzb}

As an administrator, you can configure preferences and application behavior and create tools that improve the effectiveness of Agents and Managers. These are some of the tasks you can perform as an administrator:

* Migrate to latest and supported version of Mobile Agent.
* Create and configure actionable notifications for Mobile Agent.
* Enable push notification categories.
{#configuring-itsm-mobile-agent__ul_xhm_45r_fzb}