---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Breached Incidents

# Breached Incidents {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
View a list of all the breached incidents of your group and take appropriate action on these incidents. Breached incidents are the incident for which the Service Level Agreement (SLA) has exceeded the due date.
* **[Process a breached incident](https://servicenow-prod.fluidtopics.net/_HnxN7b1CwT9YP~6NclprA)**   
  View and manage the breached incident from the mobile.