---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Components installed with the Incident plugin

# Components installed with the Incident plugin {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Several types of components are installed with activation of the Incident plugin in Incident Management.
Note:  
The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see [Find components installed with an
application](https://www.servicenow.com/docs/access?context=find-components&version=australia&pubname=australia-platform-administration&ft:locale=en-US).

Demo data is available for this feature.

## Roles installed {#installed-with-incident__section_wly_yyh_wdb}

{#installed-with-incident__table_u1t_gb1_wdb__entry__2}

| Role title \[role name\] | Description |
|-|-|
| Incident task assigned user \[sn_incident_task_assigned_user\] | Provides read and write operation privileges to an incident task record for an agent when the record is assigned to the agent. Note: * You must install and activate the ITSM Roles plugin (com.snc.itsm.roles) to use the base system ACLs related to this role. * When the ITSM Roles plugin (com.snc.itsm.roles) isn't installed and activated on the instance, you can still use the Assigned incident user role \[sn_incident_task_assigned_user\] but with the following limitations: * The agent has the read access to the assigned incident task record except for the Work notes and Work notes list fields. * The agent has the write access to the assigned task record except for the following fields: * Assigned to * Short description * Description * Priority * State * Work notes * Work notes list {#installed-with-incident__ul_ixc_x2r_zzb} {#installed-with-incident__ul_efh_s2r_zzb} {#installed-with-incident__ul_ksd_txq_zzb} |
[ ]

{#installed-with-incident__table_u1t_gb1_wdb}

## Tables installed {#installed-with-incident__section_s1x_dzh_wdb}

{#installed-with-incident__table_fbz_45z_vdb__entry__2}

| Table | Description |
|-|-|
| Incident \[incident\] | The Incident table is extended from the Task \[task\] table. It inherits all the fields, rules, and policies from the Task table. |
[ ]

{#installed-with-incident__table_fbz_45z_vdb}