---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Incident Communications Management reference

# Incident Communications Management reference {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Reference sections provide additional information about components installed with Incident Communications Management.
* **[Components installed with Incident Communications Management](https://servicenow-prod.fluidtopics.net/NZyNdObRjSf1freDeoxc1g)**   
  Several types of components are installed with activation of the Incident Communications Management plugin (com.snc.iam), including tables and user roles.
* **[Domain separation and Incident Communications Management](https://servicenow-prod.fluidtopics.net/5uCFbCs8haIGs1INxUjepQ)**   
  Domain separation is supported in Incident Communications Management. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.
* **[Incident Communications Management integrations](https://servicenow-prod.fluidtopics.net/4vONJI5x~GvPaIHcQq~~vQ)**   
  Incident Communications Management is integrated with other applications such as Notify to improve the overall communication process.