---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Request new product or service form

# Request new product or service form {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Product managers or release admins can request for a new product or service in Digital Product Release.
For more information, see [Request a new product or service](https://servicenow-prod.fluidtopics.net/ltTdeH~P7Jm3qjgY2xrZLA "Request a new product or service to manage features and enhancements.").  
{#request-product-service-form__table_xxf_syb_y2c__entry__2}

| Field | Description |
|-|-|
| Name | Unique name of the product or service. |
| Owner | User who owns the product or service. |
| Configuration item | Configuration item (CI) to which this product or service is linked to. You can associate the product or service with configuration item of types as listed in the [system property](https://servicenow-prod.fluidtopics.net/HMls1U1Ze5_88wJH6Giesg#digital-product-release-properties__dpr-sys-prop-citype), sn_dpr_workspace.cmdb_model_creation.supported_ci_types. For example, CI of type Technology Management Service, Business Service, Service Instance, or Business Application can be linked. |
| Type | Request is for a product or service. |
| Short description | Short description about the product or service is being requested. |
[Table 1. Request new product or service form]

{#request-product-service-form__table_xxf_syb_y2c}