---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Approve or reject a release task

# Approve or reject a release task {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Review a release task and approve or reject it.

## Before you begin

Role required: approver_user

## Procedure

1. Navigate to AllService DeskMy Approvals.
2. In the My Approvals list, click a record to open for approval.
3. Review the record and either approve or reject:
   * To approve the record, click Approve.
   * To reject the record, enter comments for rejection in the Comments field and click Reject.
   {#dpr-approve-reject-release-task__choices_xv1_jrj_lpb}
{#dpr-approve-reject-release-task__steps_oxc_s5t_zfc}

## Result

The following table shows the result of approve and reject actions on the approval record of a release task.{#dpr-approve-reject-release-task__table_xst_hbd_hlb__entry__2}

| Approve | Reject |
|-|-|
| * The approval record's state updates from Requested to Approved. If the requested item was assigned to a user group for approval, then the state of the approval records for the remaining users updates from Requested to No Longer Required. * The State field on the release task updates from Open to Closed Complete. * The Approval field on the release task updates from Requested to Approved. {#dpr-approve-reject-release-task__ul_ntj_3bd_hlb} | * The approval record's state updates from Requested to Rejected.If the requested item was assigned to a user group for approval, then the state of the approval records for the remaining users updates from Requested to No Longer Required. * The State field on the release task remains Open. * The Approval field on the release task updates from Requested to Rejected. * The rejection comments posted by the approver is added to the release task's Activities section. {#dpr-approve-reject-release-task__ul_srb_kbd_hlb} |
[Table 1. Result of approving or rejecting a release task]

{#dpr-approve-reject-release-task__table_xst_hbd_hlb}

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