---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# View service instance data in Digital Portfolio Management

# View service instance data in Digital Portfolio Management {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
See service instance data in the context of your solutions in the Digital Portfolio Management (DPM) Workspace.

The following image shows the service instance data views when you integrate the stated applications with your DPM Workspace.

The following table explains the data views in the image. For more information, see [View service instance details](https://servicenow-prod.fluidtopics.net/MBT8gyEBibgceFw1zlaj9Q "View information about service instances that may impact your solutions. Each Digital Portfolio Management (DPM) page presents the service instance life-cycle phase information in tabs, primarily Run and Info. The Risk tab displays when you have the Technology Lifecycle Management plugin [sn_apm_tpm] installed.").{#dpm-integrations-app-services__table_djt_v2z_hcc__entry__3}

| Life cycle tab in DPM | Application | Data view in DPM |
|-|-|-|
| Run | ITSM Performance Analytics (PA) IT Operations Management (ITOM) Site Reliability Metrics (SRM) | Key performance indicator (KPI) data from PA that comes with the base system. The following list a few but for more information, see [KPI groups installed with Digital Portfolio Management](https://servicenow-prod.fluidtopics.net/zNQVOox96fEACrwwOxIdng "Digital Portfolio Management (DPM) enables you to view standard key performance indicator (KPI) groups that are included with the base system. You can also configure KPIs with the sn_dpm.dpm_admin role."). * Availability * New incidents * Mean time to resolve * New requests * Changes {#dpm-integrations-app-services__ul_r3z_chz_hcc} For additional KPI data, see [KPI Details](https://www.servicenow.com/docs/access?context=kpi-details&version=australia&pubname=australia-now-intelligence&ft:locale=en-US). |
| Risk | Technology Lifecycle Management (TLM) | Software and hardware risk data |
[Table 1. DPM Workspace integrations for service instances]

{#dpm-integrations-app-services__table_djt_v2z_hcc}
**Related concepts**   

* [Digital Portfolio Management life-cycle management](https://servicenow-prod.fluidtopics.net/k0mMNofQe5taRf3p2Q7~BA "The Digital Portfolio Management (DPM) Workspace enables you to work in the plan-build-run life-cycle model. You can manage solutions that you own and view solutions that may have an impact on services or products that you care about.")
* [View service instance details](https://servicenow-prod.fluidtopics.net/MBT8gyEBibgceFw1zlaj9Q "View information about service instances that may impact your solutions. Each Digital Portfolio Management (DPM) page presents the service instance life-cycle phase information in tabs, primarily Run and Info. The Risk tab displays when you have the Technology Lifecycle Management plugin [sn_apm_tpm] installed.")