---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Create demand from Digital Portfolio Management

# Create demand from Digital Portfolio Management {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create demand using the Digital Portfolio Management (DPM) application. DPM enables you to create demand for any business or
technology management services that you own.

## Before you begin

For the required plugins to create a demand in Digital Portfolio Management,
see the Demand Management area of [Digital Portfolio Management
related applications and data sources](https://servicenow-prod.fluidtopics.net/_fmlrT2FIa8MnV8q5g7l3A "Digital Portfolio Management (DPM) enables you to use related applications to view and edit service details in the plan-build-run life cycle. All related applications are optional, so they aren't required to use the DPM experience.").

Role required: sn_dpm.dpm_manager

## About this task

You can manage and create demands for services or service offerings that you own,
right in the workspace without having to go to the service or offering's native
application.

## Procedure

1. Navigate to AllDigital Portfolio ManagementDigital Portfolio Management Workspace \> Personal Portfolios
2. To create demand, select a business or technology management service.
3. From the list, select the Create option and then select Demand.
4. On the form, fill in the fields.  
   For more details on demand entries, see [Create a
   demand](https://www.servicenow.com/docs/access?context=t_CreatingDemands&version=australia&pubname=australia-it-business-management&ft:locale=en-US).{#dpm-create-demand-initiatives__table_ijw_gfx_msb__entry__2}

   | Field Set | Description |
   |-|-|
   | Dates | Start and end dates for the demand. |
   | Details | The details fields change, depending on the type of service that you are creating demand for. Follow the prompts to complete each field entry. |
   | Business case | The business case fields change, depending on the type of service that you are creating demand for. Follow the prompts to complete each field entry. |
   | Financials | Cost information, return on investment (ROI), and planned benefit. |
   | Assessment data | Impact and risk of the proposed demand. |
   | Demand | Owner and organization information to assign to the demand. |
   [Table 1. Create demand form]

   {#dpm-create-demand-initiatives__table_ijw_gfx_msb}
5. Save the demand.  
   The service Plan tab shows the new demand.

*[\>]: and then