---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Load demo data

# Load Digital Experience Score demo data {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Load the demo data for Digital Experience Score after installing the application.

## Before you begin

[Install Digital Experience Score​](https://servicenow-prod.fluidtopics.net/dleuokhJloF5I1L9mSq_ag "You can install the Digital Experience Score​ application (sn_dex_score) if you have the admin role. The application includes demo data that you can load after the installation is complete. It also installs related ServiceNow Store applications and plugins if they are not already installed.")

Role required: admin

## About this task

Besides loading demo data, the CreateDemoDataForDEXScoreJob scheduled job does the following:

* Creates demo data for agents
* Creates DEX score records
* Inserts data for the last 90 days into the respective tables for the following information:
  * Application and device health
  * Surveys
  * Service level agreements
  {#dexscr-load-demo-data__ul_adr_xjq_w2c}
{#dexscr-load-demo-data__ul_ryd_zdq_w2c}

## Procedure

1. Navigate to AllSystem DefinitionScheduled Jobs.
2. Find and open the CreateDemoDataForDEXScoreJob scheduled job.
3. Select Execute Now.  
   The job runs in the background and takes a few minutes to complete.
{#dexscr-load-demo-data__steps_g43_dp5_lyb}

## Result

After the scheduled job runs successfully, the demo data is loaded into the instance.
**Related tasks**   

* [Delete Digital Experience Score​ demo data](https://servicenow-prod.fluidtopics.net/JTSwbCWc1NwsnKZNCvLPyw "Delete the demo data for Digital Experience Score​ when you no longer need it.")

*[\>]: and then