---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# View notifications

# View Desktop Assistant notifications {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
View notifications to stay up to date with important information and events in real time.

## Before you begin

Confirm
that the DEX
Desktop Assistant \[sn_dex_desktop\] application has been installed. For more information, see [Install Application and Device Health](https://servicenow-prod.fluidtopics.net/3Ei~nK2qqh_Lci8rn9XW7A "Digital End-User Experience (DEX) is available with activation of the Digital End-User Experience [sn_dex] plugin. You must have the admin role to install the DEX product [sn_dex]. During installation, Application and Device Health is included as a component in DEX.") and [Download and install Desktop Assistant](https://servicenow-prod.fluidtopics.net/dI4Ux4b0gNBb2xc~OSTTmw "Download and install Desktop Assistant by using operating system-specific installer commands, Desktop Assistant installers, or endpoint management solutions.").

Role required: sn_dex_desktop.user or sn_dex_desktop.admin

## Procedure

1. Log in to Desktop Assistant.  
   For more information, see [Open and log in to Desktop Assistant](https://servicenow-prod.fluidtopics.net/AW4yXIRC3BIVADeaOxCTyQ "Open and log in to Desktop Assistant to get quick access to self-service tools, network tests, important notifications, and support resources.").
2. On the Desktop Assistant home page, select the notifications bell icon ![]().  
   The notifications are displayed in a drop-down list.  
   Note:  
   With the DEX Washington DC release, if a user logs in to Desktop Assistant on a new device, any existing unexpired notifications don't appear in the notifications list.
{#view-notifications__steps_azr_2qr_lwb}