---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# View metric rules alerts

# View alerts generated from metric rules {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Easily track performance insights with alerts from metric rules.

## Before you begin

Role required: sn_dex.user or sn_dex.admin

## Procedure

1. Navigate to WorkspacesService Operations Workspace.
2. In the primary navigation pane, select the Express list icon (![The Express list icon that displays all the active alerts.]()).  
   Note:  
   When multiple alerts are triggered for events that are part of the same rule, these alerts are automatically grouped.

   For more information on alert grouping, see [DEX alert grouping](https://servicenow-prod.fluidtopics.net/7E9gErRA~Hj2_jOoWdO5AA "When several alerts are triggered from events governed by the same metric rule in DEX, the alert grouping mechanism automatically consolidates them. This mechanism reduces the need for users to manage individual alerts, streamline their response process, and enable faster issue resolution.").

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