---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# View installed application metrics

# View metrics of an installed application {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
View and monitor the CPU and memory usage of your applications to optimize performance and promoting efficient resource allocation.

## Before you begin

Confirm that the DEX plugin (sn_dex) is installed.

Role required: sn_dex.user

## Procedure

1. Navigate to WorkspacesService Operations Workspace.
2. In the primary navigation pane, select the Applications icon (![The Applications icon.]()).
3. Select an installed application name.
4. Select Performance under Application metrics.  
   You can view information on the number of crashes, CPU usage, memory and I/O performance, and memory usage trends. For more information on the metrics, see [Installed application --- Performance page](https://servicenow-prod.fluidtopics.net/LghxRWfsu_P8BjWIftpmpA "The installed application performance section presents details on the location and app version, total number of crashes and freezes, the CPU, memory, and I/O performance information.").

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