---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# View client health with MCM

# View client health with MCM {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
View client health metrics with the Microsoft Configuration Manager (MCM) application. The metrics include MCM metrics by device count, MCM versions installed on user devices, and device count where MCM action hasn't run in the last 24
hours.

## Before you begin

* Add or enable MCM for monitoring.For more details, see [Add an application for monitoring](https://servicenow-prod.fluidtopics.net/etgIhhQ4qikdTcaBKXnljA "Add an application to the list of all the applications that are being monitored. With a comprehensive view of your applications, you can quickly identify and address issues as they arise.").

* Configure Advanced monitoring for MCM.For more details, see [Enable application monitoring](https://servicenow-prod.fluidtopics.net/0bxGiXx8C5iRpxJqww7R~A "Enable application monitoring to gain insights into performance metrics, diagnose issues, and promote optimal functionality, enhancing performance and proactively addressing potential bottlenecks or failures.").

{#view-client-health-with-mcm__ul_op3_ydc_cfc}

[Enable application monitoring](https://servicenow-prod.fluidtopics.net/0bxGiXx8C5iRpxJqww7R~A "Enable application monitoring to gain insights into performance metrics, diagnose issues, and promote optimal functionality, enhancing performance and proactively addressing potential bottlenecks or failures.").

Role required: admin

## Procedure

1. Navigate to WorkspacesService Operations Workspace.
2. In the primary navigation pane, select the Applications icon (![The Applications icon.]()).
3. Select Microsoft Configuration Manager (MCM).
4. Select Client health.  
   For more information, see [Installed application --- Client health page](https://servicenow-prod.fluidtopics.net/G83XT0Z8Gin0cbGxq4fY8Q "The installed application Client health section presents details on the devices on which the Microsoft Configuration Manager (MCM) policy has run.").

*[\>]: and then