---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Monitor

# Monitoring devices and applications with DEX
Application and Device Health {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Application and Device Health is a powerful solution for monitoring and managing your IT environment from an end-user perspective. It offers a variety of features that provide valuable insights into how users
interact with the technology they rely on every day.

The DEX
Application and Device Health product enables IT to monitor applications, networks, and devices on end-user systems, allowing proactive issue detection to minimize downtime and productivity loss.

The Application and Device Health addresses the challenge of limited visibility into end-user experiences by providing insights to identify and resolve performance issues before they impact users. The suite includes
tools for self-service diagnostics, IT notifications, and streamlined support to enhance both monitoring and user engagement.