---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Open DEX

# Open DEX
Application and Device Health {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
DEX
Application and Device Health provides proactive visibility into your organization's end-user experience and helps you diagnose issues. Use features such as application and user navigation and trend analysis to
identify the root cause of an issue.

## Before you begin

Confirm that the DEX plugin (sn_dex) is installed.

Role required: sn_dex.user

## Procedure

Navigate to WorkspacesService Operations Workspace.

## Result

The home page icon (![The Home icon that displays the home page.]()) is selected by default. For more information, see [Landing page cards](https://servicenow-prod.fluidtopics.net/AIBBCfTUEdf2yR5k0gsklw "The landing page cards provide a visual summary of active and impacted devices, and alerts for monitored applications, facilitating efficient data analysis across various categories.").

*[\>]: and then