---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Monitor system performance

# Monitor system performance {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Monitor your organization's system performance effectively by tracking CPU, memory, disk, and I/O metrics. This helps prevent application bottlenecks and verifies resource availability. Disk performance monitoring identifies
potential storage issues, such as slow read or write speeds, while I/O monitoring helps detect delays in data transfer.

## Before you begin

Confirm that the DEX plugin (sn_dex) is installed.

Role required: admin

## Procedure

1. Navigate to WorkspacesService Operations Workspace.
2. Select the Insights icon (![Insights icon]()) in the primary navigation pane.
3. Select System performance.  
   For more information on the system performance metrics, see [DEX Insights reports](https://servicenow-prod.fluidtopics.net/aDIyd8hhcVY9RHRHul_Nvg "The Digital End-User Experience (DEX) Insights tab provides reports on the user device battery health, system compliance, system performance, and system time, which enables efficient monitoring and issue identification.").
{#monitor-system-performance__steps_wjk_25v_bdc}

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