---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Metric rules page

# Metric rules page {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The metric rules page shows information about a specific rule, including its name, CI type, application name, alert severity, and alert status.
{#metric-rule-form__table_oz5_gmw_d1c__entry__2}

| Field | Description |
|-|-|
| Name | Name of the metric rule. |
| Type | CI type, such as Saas/web, installed, or device, to which the metric rule is applied. |
| Application | Application name to which the metric rule is applied. If the CI type is Device, then the application name is marked as N/A. |
| Alert severities | Level of urgency or importance assigned to the alert. |
| Status | Current state of the alert rule, indicating whether it's active or inactive. |
| Action | Alert action for the metric rule that triggers the remedial action for the alert. |
| Updated | Date and time when the metric rule is last updated. |
[Table 1. Metric rules --- Fields and Descriptions]

{#metric-rule-form__table_oz5_gmw_d1c}

To return to the metric rules page, see [Using metric rules for Digital End-User Experience](https://servicenow-prod.fluidtopics.net/hGlbhoUwZ0h9n55c3Hf7Mw "Metric rules set criteria and thresholds, triggering alerts when performance metrics deviate from specified parameters and facilitating effective system monitoring and management. This comprehensive approach to generating alerts enables you to identify and address potential issues, which helps enhance system reliability and operational efficiency.").