---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Manage your system compliance report

# Manage your system compliance report {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure the DEX policy metrics and the applications to monitor for your organization's compliance report. Set up the compliance-related rules and actions for your organization's devices based on
defined thresholds.

## Before you begin

Confirm that the DEX plugin (sn_dex) is installed.

Role required: admin

## Procedure

1. Navigate to WorkspacesService Operations Workspace.
2. In the primary navigation pane, select the DEX Administration icon (![]()).
3. Select Configure on the System compliance card.
4. Choose one or more of the following options to configure how you want to monitor the compliance of your organization's IT devices.

   | Option | Steps |
   | Manage compliance policy | 1. Select a check box by the system policy value that you want to use for monitoring. 2. In the Actions drop-down list, select Turn on monitoring. {#manage-compliance-report__ol_igj_3vc_fdc} |
   | Manage applications | 1. Select a check box by the system policy value that you want to use for monitoring. 2. In the Actions drop-down list, select Turn on monitoring. {#manage-compliance-report__ol_ybd_t1d_fdc} Note: To learn more about adding or editing an application to monitor, see [Add an application for monitoring](https://servicenow-prod.fluidtopics.net/etgIhhQ4qikdTcaBKXnljA "Add an application to the list of all the applications that are being monitored. With a comprehensive view of your applications, you can quickly identify and address issues as they arise.") or [New web or installed application form](https://servicenow-prod.fluidtopics.net/XvNgyKIRTBONTMOskGt~wg "Using a custom form, you can add an application to be monitored for compliance or performance metrics."). |
   | Manage metric rules | Select a metric rule name to customize. The rules trigger actions based on specific metric thresholds. Note: To edit or add a metric rule, see [Creating a metric rule](https://servicenow-prod.fluidtopics.net/mO7R5Y6nn5OP8eIR3n~DIw "You can create a metric rule to establish criteria and thresholds for performance metrics, enabling timely alerts and proactive system management."). |
   |-|-|

   {#manage-compliance-report__choicetable_l2j_bvc_fdc}  
   Note:  
   You can enable multiple compliance policy values simultaneously by selecting a check box next to Metric name. Adjust your selection as needed by selecting individual check boxes for each value.

   For more information on the compliance report, see [DEX Insights](https://servicenow-prod.fluidtopics.net/qOcsUuJrsP3anVJZEuCNmQ "The Digital End-User Experience (DEX) Insights tab provides access to the battery health, compliance, system performance, and system time reports, enabling you to track user devices and take remedial actions. Use the Insights reports to gain early information about issues before they can slow down the users.").

*[\>]: and then