---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Enable or disable notifications

# Enable or disable notifications {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Enable notifications to stay informed and engaged receiving timely updates and notifications about important events and activities within the system.

## Before you begin

Role required: sn_dex_desktop.admin

## Procedure

1. Navigate to Desktop AssistantConfigurationApplication.
2. On the Desktop Assistant page, enable or deactivate notifications.
   * Enable: Select the Notifications Enabled check box.
   * Deactivate: Clear the Notifications Enabled check box.
   {#enable-notification__choices_avz_rsm_s3c}
3. Select Update.
{#enable-notification__steps_rdh_prk_cyb}

## Result

A bell icon ![]() appears on the Desktop Assistant header if you enable notifications. If you disable notifications, the bell icon disappears from the header.

When enabled, push notifications are sent to employees using Desktop Assistant. For more information, see [Desktop Assistant notifications](https://servicenow-prod.fluidtopics.net/zczoQxNtT1IZi27VHblY3Q "Desktop Assistant notifications enable your organization to communicate important updates to end users instantly, regardless of their device activity. This feature enables delivering critical information, supporting Major Incident Management and Proactive Engagement.") and [View Desktop Assistant notifications](https://servicenow-prod.fluidtopics.net/~PWreZ2AeiOmyfmIUI3ohA "View notifications to stay up to date with important information and events in real time.").

*[\>]: and then